Concierge – Front Office Department
Join the world of Italian excellence at Grand Hotel Tremezzo and Passalacqua, where we offer unmatched hospitality. We are looking for an outstanding Concierge who can turn each stay into an unforgettable experience. You will provide personalized recommendations, exclusive access to local gems, and seamless arrangements for any guest needs. As part of our Front Office team, you will embody the spirit of Italian hospitality, creating memorable moments that reflect our commitment to luxury service. Join us in delivering excellence, where every detail matters and each guest feels truly special.
- Previous experience in a concierge, guest relations, or similar customer-facing role in luxury hospitality.
- Excellent knowledge of the English language
- Strong communication and interpersonal skills; able to engage warmly with guests from diverse backgrounds.
- Problem-solving skills with a proactive and service-oriented approach.