Job offer description

Description and Requirements

You are an enthusiastic and adventurous person? Are you ready for new challenges? 

If your answer is YES – then here is a role for you – join the leader of the Customer Experience (CX) industry TELUS International Bulgaria!



As a B2B Solutions Consultant with Spanish and English and English you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and understand user needs
  • Assist with general inquiries, product support, and troubleshooting via phone, e-mail, and chat

As a candidate, you do not need to have experience in a similar role but you should be fluent in Spanish and able to demonstrate a keen interest in technologies and have excellent communication skills.



In Return, We Offer:

  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Special Discounts and Offers (e.g. Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation, and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!



It sounds like the perfect job for you, apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Required Language(s) Spanish

Job details
Sector:
Office administrative, office support and other business support activities
Occupation field:
Customer services clerks
Work experience:
Work experience is not required
Language skills:
  • English
  • Good
  • Spanish
  • Very good
Salary range:
Not provided
Date of expiry:
Link for more information:
B2B Solutions Consultant with Spanish and English

About organisation

TELUS International is a global business process outsourcing company that provides customer service and digital solutions of the highest level to prestigious global partners such as Google, Fitbit, Airbnb and Riot Games. We are present in 32 countries, offering our first-class solutions in over 50 languages. In Germany we cover three fields:Customer support from our offices in Berlin,… Find out more

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