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Job offer description

Do you want to get into the Fashion Industry, be part of the Fashion World and represent one of the fastest growing eCommerce companies in Europe? 



If your answer is YES – join the leader of the BPO sector TELUS International Europe!



We are looking for an enthusiastic person to join our NEW team in Sofia.



As a Customer Service Advisor you will be a part of a great team and all together we will:

  • Handle and respond to fashion queries including order taking, product information, tracking deliveries, returns by email and tickets only 
  • Support our clients at every step during the shopping process
  • Identify clients’ needs to achieve the best purchasing experience

We need a candidate with:

  • Fluency in Hungarian
  • Good level of English
  • Affinity for Fashion and e-commerce will be considered as an advantage
  • Previous work experience is not required

We will give you:

  • 20% Permanent discount for our team members of stylish products 
  • Work from Home could be considered as an option
  • Stable job and career development opportunities
  • Attractive salary
  • Full paid training
  • Flexible working hours opportunity
  • Additional health insurance and Transportation allowance
  • Special Discounts and Offers (e.g. Food vouchers, Multisport cards)
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses and Recognition programs

We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!



Does it sound like the perfect job for you? Apply now!



About us: TELUS International Europe is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.

Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • English
  • Very good
  • Hungarian
  • Fluent
Salary range:
Not provided
Date of expiry:

About organisation

TELUS International is a global business process outsourcing company that provides customer service and digital solutions of the highest level to prestigious global partners such as Google, Fitbit, Airbnb and Riot Games. We are present in 32 countries, offering our first-class solutions in over 50 languages. In Germany we cover three fields:Customer support from our offices in Berlin,… Find out more

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