Job offer description

Welcome to Hotel Santa Marta, in Lloret de Mar!

Hotel Santa Marta 5* is a pioneer establishment in luxury tourism on the Costa Brava. In 2023 it celebrated its 65th anniversary, always under the management of the family that founded it. It consists of 76 rooms, 2 restaurants, 1 Beach Club and Spa.

The hotel is in a renovation process, and we are looking for staff who are committed, decisive and hard-working.

Job Responsibilities:

  • Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment
  • Introduces customers to the menu and announces daily or seasonal menu specials
  • Answers questions about menu items, ingredients, and pricing
  • Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
  • Passes customer orders along to kitchen staff for preparation
  • Prepares drinks and serves them to customers
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
  • Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
  • Removes used dishes, glasses, and flatware from tables
  • Prepares cheques and delivers them to customers
  • Processes cash and credit card payments and returns change to customers if necessary
  • Sets tables with dishes, glasses, and flatware and refills condiments
  • Maintains familiarity with menu items, specials, and restaurant information
  • Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs
Job requirements
  • High school diploma, GED, or equivalent
  • Previous Waitress/ Waiter experience 
Nice to have
  • Attention to Detail
  • Ability to Multitask
  • Written and Verbal Communication
  • Customer Service Skills
  • Interpersonal Communication
  • Teamwork
  • Ability to Work Under Pressure
  • Positive Attitude
  • Familiarity With Alcohol Restrictions or Laws
Benefits
  • Possibility of staff acomodation.
  • Meals included.
Job details
Sector:
Hotels and similar accommodation
Occupation field:
Waiters
Education field:
Not known or unspecified
Work experience:
Work experience is not required
Language skills:
  • French
  • Fair
  • Spanish
  • Good
  • English
  • Fair
Salary range:
Not provided
Date of expiry:

About company

Welcome to Hotel Santa Marta, in Lloret de Mar!Hotel Santa Marta 5* is a pioneer establishment in luxury tourism on the Costa Brava. In 2023 it celebrated its 65th anniversary, always under the management of the family that founded it. It consists of 76 rooms, 2 restaurants, 1 Beach Club and Spa.The hotel is in a renovation process, and we are looking for staff who are committed, decisive and… Find out more