Umbraco A/S - Technical Support Specialist

Do you believe that going to work every day should be fun?

Do you want to learn and grow with relevant technical support experience?

We are currently searching for a team player to join our Umbraco Support (SWAT) team as a Technical Support Specialist at Umbraco HQ in Odense.

The role

With engagement and commitment every day at Umbraco you will:

• Help customers with all kinds of technical issues
• Buddy up with a skilled Support Warrior on the team
• Help with testing, locating and reporting bugs and issues in our products
• Actively take part in daily stand-ups
• Make a difference for our customers every day

As an employee at Umbraco, you will join our dynamic and social team of supporters. Here you will experience that SWAT is a joyful and a diverse team that loves to provide world class support for our customers while having a lot of fun.

Practicalities

Place of work:
Umbraco HQ
Buchwaldsgade 35, 2nd floor,
5000 Odense
Denmark

Working hours:
Full-time 37 hours a week on site

Start date:
As soon as possible

Here are some of the perks of working at Umbraco

• A multicultural work environment with a strong focus on Diversity and Inclusion
• Friendly, engaged, and bright colleagues
• Flat hierarchy and an open and honest way of working together
• Great opportunity to advance your career with growth and training
• Family-friendly and flexible working hours
• Company lunch program
• Healthcare insurance and pension scheme
• Lots of social events, Friday bars, Padel
• Great onboarding program

So, what are you waiting for? Now is your chance to be part of a friendly and awesome workplace!

Hit apply below to apply for the position.

1 job opening is available

Your qualifications

The most important qualification is your personality: Who you are, your values and attitudes, and your eagerness to learn. We are looking for an engaging and positive team player with a take-charge attitude and commitment to getting things done.

It is a plus if you know about and have been working with the following technologies:

• Debugging, bugs and technical issues
• Support Platform Technologies
• Documentation and Video material
• C# / ASP.NET / REST Apis/ GraphQL
• HTML, CSS, Javascript & Angular Frontend
• Microsoft Azure servers and SQL databases