TOUR LEADER

Job Description *

- looking for more information about the ports and excursion destinations, giving the best advice to the Guests on the choice of excursions, without forgetting the budget objective.

- knowing the excursion program (Tour Magazine, timing of tours, Port Information).

- knowing the ship and all the services provided on board and ashore.

- looking after the daily preparation of excursion materials (signs for the buses, stickers, table numbers…), keeping the front desk clean and tidy.

- assigning correct stickers to Guests at the meeting point.

- giving language test to the guides before the departure of the excursions, checking the logistic of the buses on the pier, the correct function of’ A/C and microphone.

- escorting Guests during the excursions having the “Excursion Kit” at all time.

- introducing himself to cruise guests before the bus leaves, counting Guests after every stop, checking the timing, jumping activity autonomously. When at the restaurant checking dishes quality e quantity of food. Informing Tour Manager and Tour Agent in case of accident and injury.

- giving assistance during injury / accident on tour.

- if unsafe use or bad conditions of any means of transportation might break guests security standard levels Tour Escort is empowered to stop tours performance immediately.

- assisting in translation in case of need.



Job Requirements

- Secondary School in Tourism degree is required. University degree in modern languages, tourism or communication is highly appreciated.

- Work experience in tourism.

- Computer literate and good knowledge of the most common software programs.

- Excellent English knowledge and beyond the native language the candidate needs to be intermediate in one additional language (i.e. Spanish, French, German, Italian, Portuguese, Russian, Japanese, Mandarin).

 

For application please register in www.iolavoro.org