TECHNICAL SUPPORT REPRESENTATIVE - SURFACE ITALIAN MOTHERTONGUE
Bulgaria – Sofia
Outsourcing Customer Service is looking for
3 Technical support representative- Surface Italian mothertongue – YFEJ
Duties:
Communication : Surface customers value timely communication and problem resolution for their incoming Surface service inquiries, received by phone or e-mail. You need to have a high level of interpersonal and communication skills to move beyond Customer frustrations to solve their problems.
Technical troubleshooting: You will be required to follow proper procedures and work within established guidelines and timeframes.
Multitasking : You will be working on several issues for different customers which requires your attention to details and ability to prioritize tasks.
Additionally, if you are a team player, if you have a deep understanding of PCs and operating systems relevant to Microsoft products, a technical degree or equivalent working experience you will most likely be a successful candidate.
Skills:
Italian mothertongue, English Advanced
Excellent computer literacy
Conditions:
Permanent contract. Salary is between EUR 1.215 and 1.278 gross monthly. 40 hours per week.
How to apply:
Send your English CV updated to eures@agenziapiemontelavoro.it (Ref.Sofia Tech.support representative)
Deadline:2/12/2019