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Job offer description

Waagner-Biro Luxembourg Stage Systems S.A. is part of the Waagner-Biro Austria Stage Systems group, one of the largest suppliers for stage machinery and turnkey solutions in stage engineering. Our Luxembourg branch is specialized in computer-based automation "CAT"(Computer Aided Theatre) control systems for stage machinery at the highest level of safety and availability with focus on intuitive operation and powerful functionalities. Our "CAT" control systems are currently installed in more than 150 venues worldwide and yet we have not arrived even in the midst of our incredible journey!  

Be part of our success story as a Service Engineer for our technical hotline, and join our world-wide operating team.

  •  After an intense in-house training as well as on-site training, You will be in charge of our customer support e.g. by telephone and e-mail, as well as monitoring remote maintenance, or on-site maintenance of the venue facilities.
  • Support our customers by identifying technical incidents of our CAT stage control systems that are controlling entertainment power flying systems and stage machinery including lifts, turntables, stage wagons and other machinery.
  • In addition to diagnosis and analysis of specific faults and their elimination (possibly on site), you propose improvement measures and execute them. This also includes training/instruction in the handling of our CAT system at the customer's site. Your specialist colleagues will support you during service calls.
  • The creation of protocols and documentations as well as service invoices will complete your responsibilities as a Service Engineer.

Qualification

  • High school diploma in electrical engineering or information technologies.
  • Or bachelor/master in automation systems or electrical engineering or information technologies.
  • Or you just gathered enough experience in automation and electrical engineering as well as IT skills in your career to manage the role accordingly.

Skills

  • You can read and understand electrical circuit diagrams.
  • Detecting and solving problems in an electrical circuit is nothing special for you.
  • You have at least basic IT skills, like using the Microsoft Office tools.
  • Target orientated working method and cost awareness.
  • Strong communication skills and team spirit.
  •  High degree of self-motivation and hands on mentality
  • Willingness for international travelling is mandatory.
  • Fluent in English written and spoken.
  • Good knowledge of French, written and spoken.
  • Knowledge of German will be an asset, but is not mandatory

 

 

 

 

Job details
Occupation field:
Work experience:
Work experience is required
Duration of work experience:
Up to 2 years
Salary range:
Not provided
Date of expiry:

About company

Waagner-Biro Luxembourg Stage Systems S.A. is part of the Waagner-Biro Stage Systems Group, one of the world's largest suppliers of stage technology with headquarters in Austria. As one of the global market leaders, the company develops and installs stage technology systems for opera houses, theatres, music halls, multi-purpose halls and cruise ships. The main focus at the Luxembourg location in… Find out more