Job offer description

Job description

Are you looking for new opportunities and growth within a company?

We're now hiring!

 

Join Western Union Team Leader team as a Team Leader with Nordic language

The Team Leader is responsible for achieving employee, client and shareholder satisfaction through effective people leadership.



We will entrust you to:

  • keep motivation high by adapting the leadership style to individual needs
  • ensure high employee satisfaction and attendance
  • ensure that all members of the team meet targets consistently and become eligible for the Reward Fund
  • ensure and control CSR and group efficiency according to standards set up in each group or project
  • set up quality goals for the team, CSR, and skill level to meet and exceed Client and Transcom expectations
  • follow up on quality goals for the team, CSR, and skill level and to achieve them.
Job requirements

Job requirements



To be successful in this role, you must have:

  • knowledge of Western Union project
  • fluency in Norwegian, Swedish or Danish language
  • high personal energy and enjoy a dynamic environment
  • effective leadership skills impacting people behaviour including those that don't report directly to you
  • effective analytical skills to analyse results and make decisions based on facts and figures
  • inspire other people to reach their full potential.
Benefits

What Life at Transcom is like!

We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding.

We learn new things, we discover new solutions! We make sure that anyone here is welcome. And it doesn't matter for us for how long you are together with Transcom, we are eager to help our people to grow within the company and to always achieve the best results!

Join our team, and create smarter people experiences with Transcom!

Job details
Sector:
Office administrative, office support and other business support activities
Occupation field:
Customer services clerks
Work experience:
Work experience is not required
Salary range:
Not provided
Date of expiry:
Link for more information:
Apply here
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