Key Responsibilities:
Think strategically and creatively to gather product and customer insights and help define the Risk Product Vision and Strategy
Understand PayPal’s strategic and competitive position and deliver products that are recognized best in class
Analyze current customer experiences to define friction points and create seamless and effortless experiences
Develop product roadmaps and work with cross-functional teams (business, program managers, product, development, UX, analytics)
Define detailed product requirements, scope, ship, measure
Drive product development building end to end solutions with a team of world-class engineers and designers
Build trust and effective relationships with peers/cross-functional teams
Develop insights from reporting to drive action based on key trends, risks, and issues Support special projects and initiatives: special projects vary from strategic initiatives to day-to-day operations. Support needs will vary by project and will require strong analytical and problem-solving skills, excellent written and verbal communications, and ability to multi-task and prioritize effectively
Job Requirements:
Strong analytical and data visualization skills
Ability to juggle multiple priorities and thrive in fast-paced environments
Strong problem-solving abilities; you can cut through the noise and laser focus on what really matters
Experience working with internet technologies or the payments industry is desirable
Experience with qualitative and quantitative methodologies to understand customers, ability to explore and structure customers’ insights
Strong ability to translate product needs to technology and understand technology
Excellent verbal and written communication skills
Team player; ability to interface and build relations at all levels
Participates with leadership to determine the direction and objectives of risk management programs
Demonstrated working relationships that enable self-direction in risk management
Demonstrated ability to manage and influence cross-functional engagement & execution
Knowledge of data analytics and statistics (using SQL, R, Hive, etc.) an advantage
Ability to determine when to escalate to management and identify the right stakeholders for decision making
Proficient with tools such as PowerPoint, Microsoft Project, MS Word, Excel, Access and Visio
Some travel may be required
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
