The Merrion, one of Dublin’s finest luxury hotels is recruiting for a Night Auditor. 

Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your job. Working alongside an experienced team, you will be offered plenty of training. This is a really rewarding role on a team where you can be assured of a warm welcome. 

  • Competitive pay rates
  • Free meals on duty
  • Free cleaning of company provided uniforms
  • €300 bonus for recommending a friend to work at The Merrion 
  • Travel and Bike to Work – Tax saving Schemes, discounted parking in the city 
  • Health and Dental Insurance payments 
  • Contributory Pension Plan from the day you start work 
  • Death in service benefit 
  • Increased holiday entitlement with length of service
  • Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
  • Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends 
  • Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members 

The Role

We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including:

  • Anticipate guest needs in order to enhance quality service and in turn enhance guest satisfaction
  • Identify and empathise with all internal and external customers of the Merrion Hotel and accommodation Services.
  • Maintain regular and effective communication with your colleagues and attend as directed briefing sessions with your supervisor or manager.
  • Attend training and coaching sessions organised by your supervisor, manager or personnel manager.
  • Recognise and carry out at all times the hotels policies and procedures.
  • Positively promote sales within your department and maximise sales opportunities for the whole hotel and support the team in doing so.
  • Carry out and reasonable request made by the hotel.
  • Acknowledge all guests with a smile, eye contact and a greeting if appropriate, using the name if possible.
  • Carry out and complete all duties as laid out on the Reception/ Night Audit Checklist
  • Co-ordinate new starter’s departmental inductions.
  • Assist with the completion of the Departmental Training Audit.
  • Assist with compiling the monthly training nominations.
  • Give feedback to managers on employee performance.
  • Ensure you lead by example in all Merrion standards.
  • Ensure standards are met consistently, and without fail.

Who we are looking for 

A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel.

Shift work & flexibility are required in this position. 

About The Merrion

The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. 

If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.

Job requirements

A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel.

Benefits

  • Competitive pay rates
  • Free meals on duty
  • Free cleaning of company provided uniforms
  • €300 bonus for recommending a friend to work at The Merrion 
  • Travel and Bike to Work – Tax saving Schemes, discounted parking in the city 
  • Health and Dental Insurance payments 
  • Contributory Pension Plan from the day you start work 
  • Death in service benefit 
  • Increased holiday entitlement with length of service
  • Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
  • Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends 
  • Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members 
Job details
Education field:
Work experience:
Work experience is not required
Language skills:
  • English
  • Good
Number of positions:
1
Date of expiry:
About company

The Merrion, located in the heart of Dublin city centre, is the capital’s most luxurious five star hotel, and a proud member of The Leading Hotels of the World. The 142-bedroom and suite hotel is as welcoming as it is stylish. An impeccable restoration of four Georgian townhouses, The Merrion is a marriage of exquisite comfort, relaxed elegance and advanced guest facilities, including free Wi-Fi, an 18m pool, spa and gym. The Merrion is home to the 2-star Michelin Restaurant Patrick Guilbaud, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar. This 5 star luxury hotel is to be found in the heart of Georgian Dublin, opposite Government Buildings and a few minutes’… Read more