IT - Senior Business Process Analyst SAP CS
Company profile
As a SAP Business Process Analyst you will translate the business requirements into IT solutions with a focus on Customer Service (CS).
Would you like to work at a high-end organization that is on the verge of a SAP Greenfield implementation?
Job description
In your role as a Business Process Analyst you will be the subject matter expert within the organization regarding IT related processes, with a clear focus on SAP. You will be in the lead towards the Customer Service business, IT organization and outsourcing partners. Based on your own experience and market information you will advise business and management pro-actively.
Job Description
You will be working closely with business stakeholders and other Business Process Analysts. You are able to translate business requirements into functional designs. Subsequently you will discuss this functional design with the outsourcing partners so they can implement the design right and on time. You will not be afraid to customize and train the key-users. In smaller projects you must be able to act as project manager.
A very interesting job where you will be in the lead within your own business area!
Context of the position
The Process analyst is working within the IT Competence Center Market/Sales & Service domain, reporting to the Solution Team Manager. In this domain we capture and fulfill all IT demand from Customer Support, Sales and Marketing divisions and provide technology through large-scale projects or changes to our existing application infrastructure.
Requirements & Skills
Education
Bachelor's or Master's degree in Information Technology or Business Administration
Experience
- At least Bachelor degree;
- 3-8 years' experience as Business Process Analyst or similar positions with a background in the area of commercial service;
- Experience within international organizations;
- In depth knowledge of SAP CS(must) and preferable with SAP PM;
- Experience in customizing and developing functional designs;
- Integration experience with Mobile, Netweaver and Tibco;
- Experienced working in project teams.
Personal skills
- Excellent Dutch language skills;
- Strong client focus;
- Proactive and enthusiastic;
- Able to deal with resistance;
- A demonstrated ability to perform in high-pressure environments.
- Well-developed consultancy skills with a strong go-getter mentality including willingness to perform hands-on activities.
Other Information
ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance.
An assessment will be part of the Recruitment process.
What is working at ASML like? Check this out https://www.youtube.com/watch?v=qXpAMguP-vQ
