Hotel Restaurant Supervisor
POSITION RESPONSIBILITIES:
Supervise the floor during meal service and ensure that all standards set forth
Ensure that all checklists, requisitions and proper opening and closing duties are completed for each shift.
Communicate effectively both verbally and in writing, to provide clear direction to the staff.
Observe performance and encourage improvement where necessary
Ensure staffing levels for all outlets are accurate based Event and business needs.
Organize and make sure staff is present for pre-shift and department meetings.
Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations and guests special needs.
Learn and utilize the current Point of Sales system
Follow proper cash handling protocol if needed
Communicate with all guests with a clear and kind tone and make every effort to resolve and conflict to ensure the guests highest satisfaction.
Communicate and move throughout the restaurant and kitchen areas to visually monitor and take actions to ensure food quality and service standards be met.