German Speaking HRO Associate

INTRODUCTION

The purpose of this position is to provide effective services on behalf of TCS according to client’s legal and statutory requirements, agreed company processes and Service Level Agreements.

FUNCTION

Customer’s Workforce Administration in HR system by creating and modifying employee data as per hire to retire processes

Handle Onboarding & Probation administration

• Performance management system administration and reporting as per HR calendar
• Handle Reword & Retain , Re-deploy and Retire related administration
• Contact Center activities, handling and addressing payroll-related queries of the customer staff in local language over the phone and in writing, updating requests as required
• Working as part of a multinational team
• Communication and co-operation teams located in India as needed ad-hoc basis
• Sharing workload within the team when required due to workload balance
• Taking additional tasks, helping with ad-hoc activities

REQUIREMENTS

• Degrees: Bachelor Degree, HR-related studies preferred
• Good command of MS Office applications, Telephony applications, Leading Payroll tool and Application Tracking systems
• 1-2 years of relevant experience within the HR/Payroll/HRO environment preferably employee data management services
• Fluent German