German speaking customer specialist - Porto

Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich!

Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others.

Join us as a German speaking customer specialist!

You will be providing customer support via multiple channels (calls, chats, emails)

• you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team
• you will provide support to users, offer solutions, respond to all inquiries in a timely manner
• you will communicate in German every day
• you will have the constant support of your team leader and the entire team
• work in our office in the beautiful city of Porto

What are we looking for?

• ability to generate empathy in written form
• good communication skills
• customer orientation and troubleshooting
• good computer user skills (Mandatory)
• advanced spoken and written German skills, C1 level (Mandatory)
• intermediate spoken and written English skills, B1 Level (Mandatory)
• ability to manage time and meet goals
• availability to work 5 days per week including Saturdays
• availability to work 8 hours per day,  rotating fortnightly schedules;

What is in it for you?

• attractive salary
• paid education and care for each individual - we make sure that you start work more ready than ever!
• full-time employment contract
• vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year
• loyalty bonus - we appreciate your every effort and contribution
• career path - every individual can develop and advance
• great working atmosphere and friendly team spirit
• learning new skills
• bonuses for recommending new employees