Food & Beverage Training Manager - Ashford Castle

We are currently recruiting for a dynamic and motivated Food and Beverage Training Manager to join the Food and Beverage Team on the Ashford Castle Estate. The role will include... -Working with department heads and Senior Management to determine skill-gaps and training opportunities to improve performance and department objectives. -Being accountable for learning initiatives, ensuring design and overall programme embedding is in line with and reinforcing the Red Carnation values. -Instilling a culture of high quality, process excellence and continuous improvement through clearly defined KPI's performance target and customer satisfaction. -Identify and assess current training needs with department heads. -Work collaboratively with the management team to understand individual centre-needs to ensure the centre can obtain year-end targets through employee performance. -Facilitate regular open communication regarding training with Management and team members, look for feedback and suggest changes/additions to training where necessary. -Develop current and effective learning and development -Design engaging, relevant and inspiring training content incorporating a variety of methodologies keeping your audience at the forefront, i.e virtual, mobile, intra-net, online and web based training. -Conduct training modules. -Monitor and gauge the effectiveness of the training modules and programmes by implementing real time and real value measures such as assessments and sales reports. -Establish a methodology for weekly/monthly reporting on training KPI's and share with team as appropriate. -Create and facilitate the creation of bite size training to provide and deliver immediate individual and team results. -Source external vendors to deliver programmes internally including academic and non-academic courses to meet employees learning and development needs. The ideal candidate will have... -Have previous experience delivering training in a 5 star environment -Knowledge of Forbes 5 star standards. -Previous experience in a Learning and Development Role. -Possess training experience & service skills -A positive attitude to coaching and with the ability to adapt to different personalities. -A passion for hospitality and a friendly guest focused approach. -Be legally eligible to work in Ireland

Some of the Benefits available to the team:

-Professional, award winning training and development opportunities 

-Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally 

-Annual Staff Appreciation Party and other Employee Recognition Events

-Discounted rates with many local businesses and third party service providers (including Estate Activities)

-Heavily subsidised accommodation (subject to availability)

-Free meals on duty

-Complimentary dry cleaning of business attire