Food & Beverage Supervisor

Trump International Doonbeg Ireland is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.

Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. Trump International Doonbeg is home to a proud and motivated workforce of over 300 people during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.

MAIN PURPOSE OF FOOD & BEVERAGE SUPERVISOR:

To assist in the supervision of the Food and Beverage Operation at Trump International Doonbeg, ensuring the provision of a friendly and efficient five star food and beverage service within the dining and any other food and beverage service areas.

MAIN DUTIES:

• Have a thorough knowledge and understanding of each menu item presented to our members and guests.
• Assist with interviewing, selecting, training, supervising and monitoring of food and beverage associates to ensure the efficient operation of the department.
• Assist in ensuring consistent five-star service through effective monitoring of standard operating procedures and ensure adherence to these standards by regularly and fairly holding staff accountable for their performance.
• Assist in communicating any pertinent information to the staff through team briefings.
• Ensure adequate staffing levels and schedule and direct staff in their work assignments.
• Assist in ensuring food and beverage outlets work closely together to ensure the best service to our members and guests.
• Communicate our services and facilities to guests as required.
• Address any customer concerns in a professional manner and notify management of same.
• Deliver careful monitoring ensuring that no person under the age of 18 is served alcoholic beverages.
• Ensure that all guests requests are responded to immediately.
• Ensure that all standards and hotel cash handling procedures are met.
• Ensure that all orders are entered into the company POS system.

QUALIFYING CRITERIA: 

• Previous supervisory experience. 
• Knowledge & experience of five-star hospitality an advantage, and works to a high quality standard. 
• Resourceful and self-motivating. 
• Good organisational and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Customer focused, with a positive, can do attitude. 
• Ability to work flexible hours. 
• Ability to remain calm whilst under pressure. 
• Must be over 18 years of age due to service of alcohol.

• Regularly stocked canteen for meals, snacks and beverages while on duty. 
• Staff discounts in our Hotel, Spa & Golf course. 
• Discounted staff and friends and family rates available in other group properties in the United States and the United Kingdom. 
• Free Car parking. 
• Regular staff appreciation initiatives. 
• Opportunities to develop and grow through assisted educational opportunities. 
• Sick Benefit scheme. 
• Personal locker where required. 
• Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate. 
• Use of fitness centre out of season.
• Rental accommodation provided.

If resident outside of the European Union we would need you to provide identity documents that prove you are permitted to work in Ireland - such as copies of current Irish work visa and your Passport.