Food & Beverage Shift Manager
This is a superb opportunity for a high calibre Food & Beverage Shift Manager to join the hotel team of The Marker Hotel, a luxury urban lifestyle hotel. The Marker Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of Guest Service in a confident and professional manner.
We are proud to be listed as a Great Place to Work 2017 & 2018 - http://www.greatplacetowork.ie
Management responsibilities:
- To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests;
- To deliver excellent care to our guests;
- To carry out departmental audits to ensure LHW is achieved by all team members;
- To ensure that the Hotel’s Vision & Mission statement is communicated to the team;
- To ensure that areas of responsibility are clean and well maintained;
- To ensure that the ambience in departments (lights, music and temperature) are controlled;
- To report defective materials and equipment to the appropriate departments;
- Ensure that all new initiatives are implemented in the agreed time frame;
- To ensure that personal objectives are set and achieved on a yearly basis;
- To ensure a consistently high level of security is well maintained throughout the Hotel;
- To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences;
- To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures;
- To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams;
- To provide support where necessary in other areas of the Hotel;
- Drives business results through revenue growth and cost savings efficiency.
People:
- To assist in the recruitment and selection of team members;
- To appraise all team members in accordance with the agreed appraisal procedure;
- To ensure that all team members comply with the employee handbook;
- To ensure holidays, bank holidays and lieu time are managed for all team members;
- To ensure departmental daily briefings are carried out at relevant times;
- To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required;
- To ensure that all team members are rostered in accordance with the Organisation of Working Time Act;
- To ensure that all team members adhere to the hotel’s grooming procedures;
- To identify develop key team members;
- To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.
Fire, Health & Safety:
- To have a full understanding of Fire and Emergency procedures;
- To have a full understanding of Health & Safety regulations and carry out risk assessment’s in own department;
- To ensure that the hotel is compliant with all Food Safety regulation;
- To ensure all accidents and incidents are investigated and reported in accordance with the hotel’s accident/ incident reporting procedure;
- To support the hotel’s Environmental policy by complying with waste management and monitory energy efficiency.
Specific duties:
Specific duties are in line with Standard Operational Procedures issued on commencement of employment.
What do we have to offer you:
- Competitive Salary;
- Meals whilst on duty in our employee restaurant;
- Complimentary provision and laundry of uniforms;
- Employee Discounts;
- Tax saver commuter tickets and bike to work scheme;
- Employee Recognition Awards.