Job offer description

Description and Requirements

You are enthusiastic and adventurous person? Are you ready for new challenges?



If your answer is YES – then here is a role for you – join the leader of the BPO sector TELUS International Europe!



As a First Level Technical Solutions Consultant with Dutch and English you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and understand user needs
  • Assist with general inquiries, product support and troubleshooting via phone, e-mail and chat

As a candidate you do not need to have experience in a similar role but you should be fluent in Dutch and able to demonstrate keen interest in technologies and have excellent communication skills.



In Return, We Offer:

  • Stable job and career development opportunities
  • Attractive salary
  • Full paid training
  • Special Discounts and Offers (e.g. Food vouchers, Multisport cards, etc.)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs

We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!



It sounds like the perfect job for you, apply now!



About us: TELUS International Europe is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.

 

Required Language(s)Dutch

Job details
Sector:
Office administrative, office support and other business support activities
Occupation field:
Customer services clerks
Work experience:
Work experience is not required
Language skills:
  • Dutch
  • Very good
  • English
  • Good
Salary range:
Not provided
Date of expiry:

About organisation

TELUS International is a global business process outsourcing company that provides customer service and digital solutions of the highest level to prestigious global partners such as Google, Fitbit, Airbnb and Riot Games. We are present in 32 countries, offering our first-class solutions in over 50 languages. In Germany we cover three fields:Customer support from our offices in Berlin,… Find out more

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