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Job offer description

The Sheraton Athlone Hotel, part of the Hodson Bay Group, is delighted to invite applicants for the position of Experienced Hotel Receptionist.

Role responsibilities include:

  • To anticipate the guests' needs in order to enhance quality service and guest satisfaction.
  • Assisting the Front Office Team with the day to day running and development of the
  • Reception area, ensuring good organization, effective and efficient systems.
  • To provide the highest level of Customer Service to the Guests at all times and to maximize all opportunities and actual bookings by way of excellent people skills, product knowledge and closing sales ability.
  • To offer the highest level of guest service in the Hotel, ensuring the highest standards are achieved at all times.
Job requirements

Requirements:

  • Ideally 1 years experience in a similar capacity in a busy hotel with a strong background in Front Office systems.
  • Working knowledge of Front Office Systems, preferably Opera is required.
  • Excellent level of spoken & written English
  • Proven experience of working as part of a team
  • Excellent customer service and interpersonal skills
Nice to have
  • Previous Marriot experience 
  • Competent in Opera
Benefits
  • Meals on duty
  • Complimentary leisure Centre access
  • Discounted hotel stays in the Hodson Bay Group
  • Explore Rate Discounts in over 7,000 Marriott International Properties in 131 Countries worldwide
  • Training & Development Opportunities
  • Free Parking
  • Refer a Friend Scheme
Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • English
  • Fluent
Salary range:
Not provided
Date of expiry:

About company

Hodson Bay Group was established in 1992. It is owned by the O’Sullivan family and consists of the Hodson Bay Hotel, established in 1993, Galway Bay Hotel which opened in 1998 and the Sheraton Athlone Hotel which entered the market in 2008.Hodson Bay and Galway Bay Hotels are recognized as two of the leading hotels in the conference and leisure market in the country. This… Find out more