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Job offer description

Vacancy description

The candidates we are looking for have excellent communication and listening skills, are exceptional problem solver and like to help people. Customer service specialists answer customer questions and take care of customer complaints on behalf of our partner Norwegian Airline, with the goal of ensuring a positive customer experience.

The requirements:

  • Fluent Norwegian  language skills;
  • Good English language skills;
  • Excellent telephone manner (communication, listening and social skills);
  • Positive attitude.

Responsibilities and work:

  • Inbound call handling;
  • Email handling;
  • Customer services;
  • Accuracy in data entry;
  • Design and production of reports;
  • Follow up of clients’ customer contacts.

We offer:

  • International environment and valuable experience;
  • Gain experience within one of the northern Europe’s most vital airline companies;
  • Possibility to grow personally and professionally;
  • Stable work, competitive salary and health insurance;
  • Excellent opportunity to practice languages and develop new skills;
  • Training.

Please note that we will contact only second round candidates who meet the requirements as set forth above.

Job details
Occupation field:
Education field:
Work experience:
Work experience is not required
Language skills:
  • English
  • Very good
  • Norwegian
  • Very good
Salary range:
Not provided
Date of expiry:

About company

Runway is a multi-lingual business process center. Our mission is to assist our clients in achieving their sales and revenue goals.Through excellent customer experience we will deliver high value service to our clients in line with their expectations and agreed goals. Over 13 years of BPO experience, combined with excellent in-house language and skills training programs, makes Runway the ideal… Find out more