Job offer description

Do you want to be part of a challenging international customer support team?

We are currently looking for a Customer Support Representative who speaks English. As a Customer Support Representative, you will be part of a very dynamic team providing first class customer support to customers and IBM Business Partners worldwide in regard to Software key management and entitlements. 

You will work according to work schedules, which will include day, evening, night, weekend, public holiday, and on-call shifts.One of the additional language skills is an advantage: German, Spanish, Italian, French, or Portuguese. Combining your knowledge with our expertise, will allow us to work towards perfection in customer service.

Join us!

Areas of responsibilities

• Software Key management and entitlement verification

• Website guidance

• Web monitoring support

 

Your profile

• You have strong communication and teamwork skills and are able to multitask and handle work efficiently under pressure

• You are flexible regarding working hours

• You are self driven and able to work independently

• You are able to understand and comply with high quality standards

 

Required

•          High School Diploma/GED

•          Basic knowledge in advanced computer skills

•          English: Fluent

Job details
Sector:
Office administrative, office support and other business support activities
Occupation field:
Customer services clerks
Work experience:
Work experience is not required
Salary range:
Not provided
Date of expiry:
Link for more information:
Customer Services Representative (German)

About company

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