Customer Service Representative with Nordic language - Warsaw

We want our people to be inspired, and motivated, we want them to feel proud to belong to our team. We help them to build their professional careers.

Teleperformance Poland is currently looking for

Customer Service Representatives with Nordic language

Location: Warsaw/Poland

who will support Microsoft clients – users of Windows/MS office software.

If you know how to shape customer experience handling questions and concerns with passion, professionalism and kindness this job offer is for you!

What we have to offer:

• Full time job contract;
• Competitive salary;
• Stable work schedule – 09:00-17:00 or 10:00-18:00 from Monday to Friday;
• High class and modern office located in Wołoska 24 building;
• Multicultural work environment and mixed age teams;
• Benefits package – private health care, sport card, group life insurance;

You will take care of:

• Answering customer requests or inquiries concerning Windows/MS Office software;
• Providing customers via phone or chat with innovative solutions to meet their needs;
• Delivering first-class customer experience;
• Creating a positive impression of the support team;

Requirements:

• Excellent Swedish/Finnish/Danish or Norwegian written and spoken language skills are a must;
• Good knowledge of English;
• Elementary knowledge of Computing devices like Laptops, PCs, Smart Phones, Tablets, etc.;
• Expertise in Windows OS;