Corporate Actions / Income Processing Analyst

About the job

• Manage Corporate Actions and Income events and client enquiries, by respecting the established Service Level Agreement (SLA) and operational procedures

Your Main Activities Are

• Ensure all Corporate Actions & Income setups, instructions and payments are processed while meeting standards established by the Bank and the team’s procedures
• Guarantee the four-eyes checking principle whenever is necessary and without any form exception
• Provide accurate and detailed information to clients and service partners pertaining to Corporate Actions and Income events. Guarantees the support of clients and other relevant stakeholders during the process
• Manage all queries and client service requests in the dedicated tools to allow statistical analysis of activity
• Guarantee that all procedures are updated on an ongoing basis, taking into account market, service and product changes and/or potential risk factors
• Develop knowledge of existing markets, their changes and financial instruments by making regular use of various information sources (Market Updates, Client Updates, market announcements, among others)
• Contribute to the improvement of service delivery and client satisfaction by sharing improvements to the process whenever applicable

Profile and Skills to Success

• High School or Bachelor’s Degree in Economics, Finance, Accounting or other related areas
• Advanced (B1-B2) English level required
• Ability to collaborate / Teamwork
• Attention to detail / rigor
• Client focused
• Adaptability
• Organisational skills
  • Analytical Ability

To proceed in our recruitment process is mandatory to have working permission to Portugal (visa or residence permission)