JR Synergy Solutions

I led test planning and strategy development to ensure high-quality software delivery.
· Directed test automation initiatives using industry-standard frameworks to improve coverage and efficiency.
· Collaborated with cross-functional teams to define acceptance criteria, identify risks, and ensure requirement traceability.
· Mentored junior QA engineers, promoted best practices, and drove continuous improvement in testing processes.
· Managed defect tracking, root cause analysis, and communication with stakeholders to deliver robust, reliable releases.
Accomplishments
· Managed the end-to-end website modernization project for IKEA with Quest Global, earning recognition for delivering improved user experience and strong business value.
· Spearheaded the delivery of software development projects for IKEA, overseeing budget management, forecasting, and business case modeling to align technology solutions with strategic objectives.
· Comprehensive experience across all System Development Life Cycle (SDLC) phases, including analysis, development, testing, and implementation.
· Proficient in performing GAP analysis and conducting Joint Application Design (JAD) sessions, ensuring thorough understanding and alignment with stakeholder needs.
· Possesses expert knowledge in project estimation techniques such as the Delphi Method and Functional Analysis, contributing to accurate planning and resource allocation.