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At SITA we believe in putting the customer at the center of everything we do. One of the primary objectives of this role is to make SITA customers successful by partnering and advocating with them on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Senior Associate Customer Success Specialist your goal will be to advise and guide customers on standard Service Management activities leading to client success throughout the customer relationship lifecycle. A key aspect of the role would be to form a relationship of trust ...

• English
• Fluent

• French
• Good

• German
• Good

ABOUT THE ROLE & TEAM The Portfolio Training Project Manager is a critical role within SITA’s global airport product training team. You will lead projects to improve the planning, operations, and delivery of training programs, ensuring alignment with business priorities and fostering collaboration across all teams involved. By ensuring that we are optimally set up to help every audience understand and leverage the full value of our airport products, you will directly contribute to SITA’s mission to transform air travel. WHAT YOU WILL DO This role combines project management responsibilities ...

• English
• Fluent

ABOUT THE ROLE & TEAM: The Data Intelligence team develops and deploys data-driven and AI-powered solutions to optimize operations in the aviation industry, with a specific focus on reducing the sector's CO2 emissions. For example, SITA Opticlimb helps to save fuel for each climb by computing optimal climb speeds considering number of factors like air density, weight ... We are seeking an AI Product Technical Specialist to manage the technical aspects of AI product development. The successful candidate will have a deep understanding of AI technologies and experience in project management and ...

• English
• Fluent

WELCOME TO SITA'S AIRCRAFT BUSINESS UNIT SITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through: Communication – connecting aircraft and people around the world. Data & Platform - Turning aircraft data into valuable insight for the entire industry. Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient. Ready to redefine air travel? The journey starts ...

• English
• Fluent

WELCOME TO SITA AIRCRAFT SITA FOR AIRCRAFT business unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through: Communication – connecting aircraft and people around the world. Data & Platform - Turning aircraft data into valuable insight for the entire industry. Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient. Ready to redefine air travel? The journey starts here, with you ...

• English
• Fluent

• French
• Good

SITA is proud to present a great opportunity for a Product Owner to join our Infrastructure Cloud Engineering team. You will be part of a diverse and creative team that is continually striving to offer the best quality products and services that are continuously transforming air travel. We are seeking a motivated and technically sound Product Owner to lead the roadmap, delivery, and lifecycle management of our DDI infrastructure (DNS, DHCP, IPAM) and a suite of security appliances, including HashiCorp Vault, Thales HSM, and Tanium. You will work cross-functionally with engineering, operations ...

• English
• Fluent

ABOUT THE ROLE & TEAM As a Senior Automation Test Analyst working in the Operations at Airports portfolio, you will be accountable for the analysis of requirements, producing test plans and reports, reviewing and enhancing software development test processes to assure the product quality, implementing the test automation strategy and designing scalable and maintainable test solutions within a highly collaborative DevOps team. WHAT YOU’LL DO: Create high level test scenarios. Execute test scenarios. Record and analyse actions and results and maintain a defect register. Review test results and ...

• English
• Fluent

Designs develops and maintains specific modules within an application or system using existing and emerging technology platforms. KEY RESPONSIBILITIES Writes and delivers code for features and modules debugs existing code and modules and provides technical guidance to less experienced Developers - FTEs Contractors Offshore Partner Resources. Follows coding guidelines and practices and all technical processes and ensures they are followed by less experienced Developers. Develops and validates estimates for technical work that will be undertaken. On an as needed basis assigns and allocates ...

• English
• Fluent

ABOUT THE ROLE & TEAM: As a Senior Information Designer / Technical Writer, you will be responsible for creating, maintaining, and optimizing user-centric documentation that drives operational excellence and enhances end-user performance. This role focuses on developing both external and internal content—such as user guides, configuration manuals, online help, and system/process documentation—that empowers users to complete tasks effectively with minimal support. Collaborating closely with product owners, subject matter experts (SMEs), and cross-functional teams, you will contribute to new ...

• English
• Fluent

Shape and manage the strategy, development, and lifecycle of data and analytics products that solve real-world challenges in the ATI industry, achieving revenue growth, profitability, and customer satisfaction in line with SITA’s strategic plans. KEY RESPONSIBILITIES Define Product Vision & Strategy. Develop and communicate a compelling product vision and roadmap for Data & Analytics solutions that align with SITA’s strategic goals and address critical ATI industry challenges. Drive Customer-Centric Innovation. Engage directly with ATI customers and partners to understand pain points, uncover ...

• English
• Fluent