Job offer description

Nature and Purpose:

  • Based in our Contact Centre, this role provides our customer base with a world-class customer experience across multiple channels, ensuring customer satisfaction at all times.

  • Collaborating with all key stakeholders, Agents are responsible for delivering both sales and service excellence by placing orders; generating additional sales where possible and responding to a variety of customer enquiries including quotation requests and post order issue resolution.

Requirements:

  • Ability to prioritise a demanding workload.

  • Self motivated and committed to continuous self development.

  • Excellent English and local language (where required) verbal and written skills.

  • Able to work effectively in a fast paced environment, remaining calm, focussed and effective with both internal and external customers.

  • Good Computer literacy with excellent keyboard skills.

Job details
Sector:
Telecommunications
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • Czech
  • Fluent
  • Slovenian
  • Fluent
Salary range:
Not provided
Date of expiry:

About organisation

Farnell element14 is a high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. We are looking for people to join our Team based in KRAKÓW, Poland. We believe a positive office environment is essential for achieving the best results. Our office (with approximately 50 employees) is known for having a hard-working, friendly… Find out more

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