
Who takes care of all the procedures related to the arrival and departure of customers: welcomes customers at the hotel, receives reservations, checks the necessary documents, organizes check-in and check-out and takes care of the front office management and customer requests. In addition, it is his/her responsibility to provide all the necessary information to customers regarding the hotel, the rooms and all the services offered, especially during the reception phase
Excellent communication and organisational skills are essential, as well as a good knowledge of written and spoken English.