Job offer description

Be a Champion at Sitel Group®

 

Sitel Group® is a global leader in end-to-end customer experience products and solutions, with 160,000 people around the globe, working from home or one of our MAX Hubs.

Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.

We celebrate successes and reward our people for the fantastic work they do every day.

If you're ready to be part of our outstanding and winning team, wear the champion's hoodie and become a Sitel hero. We will invest in your talent, develop your skills and help you reach your peak.

We are creating champions to succeed in the CX Championship. In this game, we play like legends.

 

Join the winners club.

 

Are you a tech enthusiastic and would like to work with a global leader printer provider?

Are you a top performer looking for the best place to become a CX champion?

Are you ambitious and aiming for a victorious career?

Are you a Finnish native or fluent with strong English communication skills? 

We have the greatest challenge for you!

 

 

Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.

 

 

To be the best of the match as a customer service specialist, your goals will be:

  • Being part of a team specialized in troubleshooting and solving customer queries through phone and email
  • Solve with precision and efficiency emerging issues that customers may face
  • Find solutions and optimize the customer´s technical knowledge
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

 

 

To be a winner in our league, you will need to be talented in the following:

  • Native or proficient level of Finnish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 

Champion’s Award Culture.

 

Looking forward to joining our league and rise the cup?

 

For our heroes the best prizes: 

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

 

#BeAChampion

 

We are calling up for our unbeaten team!

 

We want your talent. We will make you a champion.

 

Apply today at jobs.portugal@sitel.com

Job details
Sector:
Information and communication
Occupation field:
Customer services clerks
Work experience:
Work experience is not required
Language skills:
  • Finnish
  • Fluent
  • English
  • Very good
Salary range:
Not provided
Date of expiry:
Link for more information:
Finnish Customer Advisor for Printer Company - Lisbon, Portugal

About organisation

Learn, Lead & Grow at Sitel Group® We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We… Find out more

Loading...