Job offer description

​Kongens Lyngby, Denmark

Hempel has an ambitious goal of shaping a brighter future with sustainable coating solutions and doubling Hempel by 2025. Join us and support our Double Impact strategy by developing and executing process improvement initiatives in alignment with Hempel Service Excellence.

Take Service Excellence improvement initiatives to the next level

You will be responsible for process improvement initiatives within all key areas of Service support processes, systems, health & safety and tools development, improving logistics flows & finance interactions with Service.

You will also be responsible for providing relevant training for the Hempel Service products and initiatives and coordinating development activities with the Service Excellence Director.

 

Here’s some of the other things you can look forward to:

  • Key process improvement in Service and across its value chain

  • Implement best in class End to End Service Processes from Inquiry to Invoicing. 

  • Streamline and align Service Delivery Processes, with focus on HSE across all Hempel entities

  • Continuously integrate new development into standard processes.

  • Conduct monthly review on operational process deliverables

  • Plan, manage and execute HSE activities for Service Operations

  • Build a strong collaborative partnership with Hempel QHSE. 

  • Integration of HSE training and educational materials into Service Operations Training 

  • Maintain and update monthly KPIs globally

  • Deep dive, if needed, for root cause and analysis and possible solutions areas for improvement

  • Responsible for functional Service process documentation & Service procedures and records

We are looking for a person with solid knowledge of HSE best practices, high business acumen and who enjoys working with processes and excellence

Our ideal candidate have experience with process improvements, and as a process-oriented person you are able to map key processes and improve accordingly. You have solid presentation and communication skills and enjoy working in a collaborative and fast pace environment.



What are we more looking for?

  • Minimum bachelor degree in Business Management or Process Engineering

  • Strong knowledge of HSE best practices, relevant policies, systems, processes, local laws and regulations where that may influence execution. 

  • Strong English competences (written and spoken) with good reporting skills.  Knowledge of other languages is an advantage

  • Experience working for an international organization

  • Culturally attuned to work across different countries

  • Strong customer relationship to ensure good communication and follow up

Join a high-performing team of Service experts

Your location could be in Singapore (Jurong East) or Denmark (at our headquarter in Kgs. Lyngby).

You should be able travel globally when needed, around 10 % during the year.

Global career possibilities

In Hempel we offer a variety of global career possibilities and many cross functional and cross cultural working relationships. We strive to create the right conditions for personal and professional development.

Join a global company where the employees are truly passionate about delivering the best in everything they do. With business in mind and people at heart we always work together to influence our road ahead. We want you to be part of our growth journey and of a great, global family.



Application and further information

To apply for this position, please submit your application letter with a CV in English via our recruitment system by clicking the link ‘Apply’. Final deadline for applications is 17 April 2022.

Application due

2022-05-31

Seniority Level

Mid-Senior level

Job Functions

Engineering, Quality Assurance, Strategy / Planning

Industry

Chemicals

Across the globe, Hempel’s coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity. ​

APPLY HERE: https://hempel.wd3.myworkdayjobs.com/en-US/hempelcareers/job/Singapore-Singapore/Service-Excellence---Process-and-Efficiency-Manager_JR789-1

Job details
Sector:
Manufacture of other nonmetallic mineral products
Occupation field:
Managers
Education field:
Business and administration
Work experience:
Work experience is not required
Salary range:
Not provided
Date of expiry:
Link for more information:
To learn more about us visit

About organisation

The Danish job market is booming and many sectors are facing skills shortages. Therefore, there are many sectors with good job opportunities one of them is Mathematics / Business and Finance Denmark is considered a financial hub. A transparent legal system and clear regulatory frameworks offer financial institutions the optimal conditions for doing business in the investment industry. … Find out more

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