Job offer description

Customer Care Specialist with French

Function : Operations

Poland, Krakow

 





With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

 

 

Inviting applications for the role of a Customer Care Specialist with French

Responsibilities

· Answering clients’ questions/ requests (contact via email, phone)

· Order management (verifying data, entering data into the system)

· Taking care of the correctness of the documentation

· Checking the price and quality of the products

· Solving customers’ problems

· Contact with the customer

Qualifications

Minimum qualifications

· Very Good French skills

· Communicative level of English

· Good MS Office (especially MS Excel) knowledge

· Analytical thinking and ability to learn fast

· Personal culture and ability to deal with the client properly

· High motivation and willingness to learn

 

Preferred Qualifications / Skills

 

· Previous experience in Customer Care/ Order Management

· Familiarity with SAP

 

 

We offer

 

· Attractive salary

· Stable job offer – employment contract

· Various trainings (initiating, soft skills)

· Possibility of development

· Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

 

 

 

Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

 

 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com

Job details
Sector:
Other service activities
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • French
  • Good
Salary range:
Not provided
Date of expiry:

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About organisation

Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in… Find out more

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