Our client is a world market leader gaming brand of home video game consoles and production company. As a Back Office Advisor in this project, your daily responsibilities will include: Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives Be a first point of contact for resolving escalated customer inquiries, complaints, and technical issues related to hardware, software, subscriptions and online services Conduct thorough investigations into escalated cases, gathering relevant information from multiple ...
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform. As a sales advisor in this project, your daily responsibilities will include: Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale Solve with precision and efficiency emerging issues that customers may face Perform corrections and optimize the customers technical ...
Our client is a financial technology company operating an online payment system. They offer an innovative payment method that allows you to shop at your favorite online and in-store locations, receive your products immediately, and pay for them in convenient monthly installments. As an advisor in this project, your daily responsibilities will include: Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives Respond to customers and merchants inquiries through various channels like email, phone and chat ...
Our client is a global leader in beauty and cosmetics, known for its innovative products and commitment to sustainability. As a customer service representative in this project, your daily responsibilities will include: Provide customer support (B2B), processing of inquiries regarding the product catalog (luxury products) within the specified, defined guidelines/goals Providing information on the delivery status of orders Entering and accepting orders (mail, Excel, SAP) Processing complaints Maintaining the accuracy and security of customer information in the database Forwarding non ...
Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. As a customer service specialist in this project, your daily responsibilities will include: Being part of a specialized team responsible for the patient support (through calls and emails) You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life Build meaningful relationship, answering customers questions in a ...
DJI manufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems. As a customer service specialist in this project, your daily responsibilities will include: Respond promptly and professionally to customer inquiries and issues via phone, email. Provide accurate and detailed information about drone products, features, and specifications. Assist customers with product setup, troubleshooting ...
As a customer advisor specialist, your daily responsibilities will include: Provide first contact resolutions to customer queries Offer specialized customer support through written and phone communication Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback
As a customer advisor specialist, your daily responsibilities will include: Provide first-contact resolutions to customer queries Offer specialized customer support through written and phone communication Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create an amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback
Your future project: join our Dutch Customer Support team. Our client is a world market leader gaming brand of home video game consoles and production company. As a customer service specialist in this project, your daily responsibilities will include: Respond efficiently and effectively to all customers’ enquiries within given timescales Develop and maintain a full technical knowledge of the client’s products and services Deal with all correspondence as requested/required Accurately log all calls and in line with procedures Responsibly maintain and update all job-related administrative forms ...
