Demonstrate exceptional guest service, being proactive in all guests’ requirements and requests, with their prompt and successful resolution. Provide a friendly and warm welcome and service to all guests. Friendly and warm cooperation with all colleagues and department heads. Follow all relevant Health & Safety department regulations and all guest service guidelines. Prompt and efficient completion of all Front Office duties (check-in, check-out, invoicing, call center, guest assistance with requests and complaints, Concierge). Daily preparation of reports.
We are looking for a professional and customer-oriented Hotel Receptionist to join our team. As the first point of contact for our guests, you will play a key role in delivering an exceptional hospitality experience. Your responsibilities will include welcoming guests, managing reservations, handling check-ins and check-outs, and providing information about our services and the local area. The ideal candidate is friendly, organized, and able to multitask in a fast-paced environment while maintaining a high level of professionalism. If you have excellent communication skills, a passion for ...
A sales consultant is the first point of contact for Valamar guests. This means that you will be in daily telephone and written communication with our clients, assisting them with reservations, inquiries, and information related to the Valamar portfolio properties. You will be introduced to the work by a dedicated trainer who will introduce you to the job in detail during three weeks of training. You will work in a relaxed atmosphere where team spirit and individuality are equally nurtured. We will introduce you to our clearly defined processes, but we will also be happy to listen to your ...
Welcomes, informs and provides pool, beach, wellness and fitness services to guests. Keeps prescribed records of services, accidents and events on the beach and pools. Monitors consumption and informs superior about ordering basic equipment, small items, consumables and other materials required for work. Controls inventory and proper functioning of equipment, reports malfunctions. Controls and checks visitor entry permits. Controls house rules and cleanliness in the areas for which he is responsible and takes measures to maintain prescribed quality. Provides first aid in the event of accidents ...
- managing correspondence with hotel guests - renting rooms according to established reservations - opening and collecting invoices for individual guests - checking out guests in the reception book - receiving complaints and resolving simple complaints - compiling a list of guest arrivals and departures - providing information to guests - knows and applies safety measures at work - communicativeness, kindness, focus on the guest
Organization of entertainment programs for guests. Preparation of space, devices and equipment necessary for the program. Implementation of programs in children's clubs (children's animator). Implementation of programs in gaming lounges (game lounge animator). Care for children and young people up to 17 years of age (certificate of no criminal record required). Organization and implementation of activities for adults. Creation of animation programs.
The intern will be assigned to the Sales department, where they will have the opportunity to deepen their understanding of sales-related issues within an American hotel company. They will be involved in managing the mailing list, processing statistics, and supporting back-office activities. Additionally, they will handle registrations for the company’s loyalty programs. The intern will also contribute to supporting the Sales department, which manages four of the company’s hotels: The Westin Palace, Sheraton Diana Majestic, Sheraton San Siro, and Sheraton Malpensa. Working days from Monday to ...
The person will be included in the Food and Beverage Department , will directly support the Manager, will learn how various departments work (such as breakfast, restaurant, bar and room service), take part into projects, learn the procedures and the guidelines of an international company. The internship involves 8.5-hour shifts, from 7 AM to midnight, Monday to Sunday, with two rotating days off. Available also for extra-curricular interns. No accommodation.
Die B&B HOTELS GmbH ist eine Tochter der französischen Kette Groupe B&B Hôtels, der drittgrößten Economy-Hotelgruppe in Frankreich. Die Hotelkette ist aktuell mit über 300 Hotels in Europa vertreten. Das B&B Hotel Leipzig City bietet 96 komfortabel ausgestattete Hotelzimmer Für den reibungslosen Ablauf im täglichen Hotelgeschehen, suchen wir ab sofort einen Rezeptionisten/in (m/w/d) Dich erwartet ein abwechslungsreiches und interessantes Aufgabenspektrum, welches alle Operations Abteilungen umfasst. Du arbeitest hauptsächlich hinter der Rezeption, aber auch im Frühstücksbereich und führst ...
Wir suchen Verstärkung Die PHILIPPUS Leipzig gGmbH sucht ab 15.04.2025 eine n Mitarbeiterin Catering und Betriebsgastronomie für ihr Inklusionshotel in der Aurelienstraße 54, Teilzeit (30 Stunden/Woche), unbefristet. Wir suchen Mitarbeiter*innen mit und ohne Behinderung. Wir sind ein Inklusionsunternehmen und stehen für Chancengleichheit. Daher arbeiten bei uns mindestens 30% Mitarbeiter*innen mit einer Schwerbehinderung oder Gleichstellung. Kommen Sie in unser Team PHILIPPUS Leipzig besteht aus einem Inklusionshotel, Catering- und Veranstaltungsangeboten. Wir legen besonderen Wert auf ...
