SOLVIT is an informal problem-solving network created to solve problems that EU citizens or businesses are experiencing with the public administrations of EU countries, well as, Norway, Iceland and Liechtenstein. 

SOLVIT can help you when: 

• your EU rights as a citizen or a business have been breached by public authorities in another EU country and 
• you have not (yet) taken your case to court (although we can help if you have just made an administrative appeal).

SOLVIT cannot help: 

• if you have a consumer-related problem;
• if you are seeking compensation for damages; 
• if you take your case to court (due to its informal nature SOLVIT cannot run in parallel with formal or legal proceedings). 

Website: https://ec.europa.eu/solvit/index_en.htm